Adda17 Privacy Policy — Your Information, Our Responsibility

Adda17 is a trusted online gaming and Sports Betting platform. We believe that protecting our members' personal information is essential to earning their trust. This privacy policy explains how Adda17 collects, uses, stores, and, where necessary, shares your information with third parties.

This document is intended to establish a transparent relationship between you and Adda17. We want you to clearly understand where your data goes, why, and how it is kept secure. If you have any questions, our support team is always ready to help.

This privacy policy applies to the Adda17 website, mobile application, and all other digital services. By using the platform, you are considered to have accepted the terms of this policy.

Adda17 only collects information that is genuinely necessary — collecting unnecessary data goes against our principles. Below is a full breakdown of what data is collected, how, and why.

Adda17 uses your personal data only for specific, legitimate purposes. We never sell your data to advertising companies or third parties.

• Account Management: For creating, verifying, and securely maintaining your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your questions and complaints quickly and effectively.
• Promotions & Bonuses: To deliver relevant offers tailored to your preferences.
• Fraud Prevention: For fraud prevention and account protection.
• Responsible Gaming: To identify problematic gaming behavior and provide support to members.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Platform Improvement: To analyze usage patterns and further improve the quality of our services.

Adda17 stores your information on secure servers. All data centers comply with international security standards (ISO 27001). We only retain your data for as long as necessary.

• Active Account Data: Retained for as long as the account remains active.
• Closed Account Data: May be retained for up to 5 years after account closure if required by law.
• Transaction Records: A minimum of 7 years, as required by financial regulators.
• Cookie Data: Deleted at the end of each session; persistent cookies last up to 1 year.

Adda17 never sells your personal information. In limited circumstances, certain data may be shared with trusted partners.

• Payment processors (bKash, Nagad, Rocket): Information required to complete transactions.
• KYC Verification Service: For identity verification purposes.
• Cybersecurity Provider: For fraud detection and prevention.
• Law Enforcement: Under court order or legal obligation.

The Adda17 website and app use cookies to enhance your experience. Cookies are small text files stored in your browser or on your device.

• Essential Cookies: Required for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Platform usage statistics are collected to help improve our services.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.

Adda17 uses industry-leading technology to protect your information. Our security infrastructure is continuously monitored and updated.

• 256-bit SSL Encryption: All data transmission is fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall & IDS: Prevents unauthorized access and attacks.
• Regular Security Audits: Periodic audits conducted through third-party experts.
• Data Backup: Regular backups are maintained at separate, secure locations.
• Staff Training: All Adda17 employees are required to comply with data protection policies.

As an Adda17 member, you have several important rights over your own personal data. We respect and actively uphold these rights.

If you believe your child is using Adda17, please contact us immediately. We will handle the matter promptly and confidentially.

Adda17 reserves the right to update this privacy policy at any time. Changes will be published on this page, and the "Last Updated" date will be revised accordingly.

• For significant changes, you will be notified via email or an in-platform notification.
• Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.
• Previous versions of the policy will be provided upon request.

For any questions, concerns, or requests regarding our privacy policy, please get in touch. Our dedicated privacy team will respond within 72 hours.